Using Customer Insight to Improve Operations and Asset Performance
May 11, 2021
May 11, 2021
Customer Insight (CI) leverages the eyes and ears of your citizens to detect issues and events, manage community engagement for programs and projects, and quantify the social license to operate. It does this by consuming many novel data sources, such as social media, online news, call log data, and survey results, in combination with Natural Language Processing algorithms specifically designed by 麻豆传媒 to meet the needs of Municipalities.