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The devastating impact of the ongoing COVID-19 pandemic on the air industry is all too apparent. As nearly 90% of airport revenues are passenger related, ACI¡¯s forecast drop of 60% in passenger volumes for 2020 and a 60% reduction in revenues compared with the projected baseline (equating to a US$104.5bn loss) illustrate all too starkly the need for airports to diversify and move away from an overreliance on passenger-generating revenue streams to remain afloat.

Senior Principal Rian Burger joins other industry experts to share ideas on how airports can diversify their services to ensure financial resilience during the pandemic.?

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