At a Glance
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750K
Customers
- Location
- Melbourne, Victoria
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Client
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South East Water (SEW)
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- Location
- Melbourne, Victoria
- Client
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- South East Water (SEW)
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South East Water Self-Service PFI Portal
Managing a resource like water effectively requires access to reliable data. South East Water (SEW) authority in Melbourne engaged Â鶹´«Ã½ to assist in reviewing their existing Pressure and Flow Information (PFI) modelling methodology, and to develop a new web portal for customer use.
After evaluating the best-practices of other water authorities in the State of Victoria, and completing a comprehensive review of PFI methodologies, a bulk approach was adopted to simulate PFI delivery to cover all customers, rather than running individual simulations on an ad-hoc basis. This approach offers greater consistency and reliability across the results. Our team then developed a programmed script to allow access to the data via an online portal.?
The new process reduces inherent risks associated with manual manipulation of large datasets and provides a repeatable process, allowing data to be easily updated or expanded by SEW in future. The revised PFI methodology allows efficient management and direction of information via SEW¡¯s self-service online portal, providing an instant service to the community.
At a Glance
-
750K
Customers
- Location
- Melbourne, Victoria
-
Client
-
-
South East Water (SEW)
-
- Location
- Melbourne, Victoria
- Client
-
- South East Water (SEW)
Share
Alana Duncker, Market Leader¡ªDigital Services
The work I do helps our clients make critical decisions to keep the water flowing and supports their decision making.
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